Product Designer based in Nashville, TN. Creating intuitive and elegant experiences through craft, storytelling and strategy.

A Unified Ecosystem: Dispatch Web-App + Contractor Native App

DIGITAL FLEET

SUMMARY

Digital Fleet engaged us to unify the fragmented experiences of contractors, drivers, and dispatchers into a cohesive digital ecosystem. Their paper-heavy, disjointed workflow created inefficiencies and user frustration. In a strategic product framing engagement, I helped lead stakeholder workshops, conduct user research, and process mapping to define a clear product vision. This informed north star concepts for two MVPs—a Contractor mobile app and a Dispatch web app—supported by user flows, early prototypes, and testing. We delivered a pitch video, conceptual prototypes, a service blueprint, and feature roadmap to help secure investment and guide future development.

MY ROLE

Product Designer

  • UI/UX + conceptual design

  • Product + design strategy

  • Figma prototyping

  • Video storyboarding + copywriting‍

KEY OUTCOMES + DELIVERABLES

  • Contractor mobile app concepts + prototype

  • Dispatch web app concepts + prototype

  • Pitch video

  • Service blueprint

  • Product backlog

  • Feature estimation documentation

  • Excited stakeholders

Full case study available upon request

Google Next: An Annual Hybrid Live Event. Web-App Redesign

GOOGLE

SUMMARY

Google partnered with Nerdery to reimagine the digital experience for Next 2022, their flagship global event, with an ambitious goal: reach 250K registrants and engage 1 million developers. As lead designer, I helped redesign the responsive web app—introducing new features like localization via Google Translate, gamification through developer badges, and a new Developer Zone to centralize resources and exclusive content. Through these new features, the goal was to gain more retention and interaction on the web-app from users.

Our team also focused on simplifying the registration flow, improving the 24-hour Live Hub experience, and creating flexible content gating for different attendee types without compromising usability. With a tight April–October timeline, I collaborated closely with our Product Lead and Google stakeholders to scope features, prioritize backlogs, and guide the team through a fast-paced, milestone-driven design process that aligned with global launch timelines.

MY ROLE

Lead Product Designer

  • UI/UX

  • Product + design strategy

  • Managing, delegating + collaborating with two other designers

KEY OUTCOMES + IMPACT

  • Successfully delivered designs on a very tight timeline

  • Over 270k attendees tuned in to the event

  • 4hr live event had no major bugs or issues

  • Post event user feedback via survey was positive

  • Secured work for Next 2023

Full case study available upon request

Streamlining a Web-App Experience for Students, Mentors, and Admins

GOOGLE SUMMER OF CODE

SUMMARY

As a co-lead product designer for Google Summer of Code’s platform redesign, I led the overhaul of both the public site and internal tools to improve usability for admins, mentors, and students. We addressed major UX pain points across registration and dashboards, streamlined complex workflows, and built a cohesive design system to support B2B and B2C use cases. The result is a more accessible, scalable platform that better supports Google Summer of Code’s mission of empowering early-career developers in open source.

MY ROLE

Co-Lead Product Designer

  • UI/UX

  • Product + design strategy

KEY OUTCOMES + DELIVERABLES

  • Over 2,000 students registered and completed the course successfully

  • Successfully delivered designs for the front-facing and internal web-app

  • Robust Figma design system

Full case study available upon request

Account Dashboard

MILLIPORE SIGMA

SUMMARY

As lead designer, I redesigned MilliporeSigma’s account experience by creating an MVP dashboard that surfaced high-level details for orders, quotes, and invoices. Authenticated users previously had to dig through multiple pages to find this information, leading to frustration. The new dashboard streamlined access to key account data, improving usability and supporting order fulfillment.

MY ROLE

Lead Designer

  • UI/UX

  • Product design + strategy

  • Design system additions + consulting

  • Mentorship

IMPACT

  • +3% quote creation increase

  • +2% order fulfillment increase

Full case study available upon request

Modernizing an Outdated E-Commerce Experience

PAWN AMERICA

SUMMARY

I led the end-to-end redesign of Pawn America’s e-commerce website and built a modern, responsive design system in Figma after a decade without updates. The original site suffered from poor accessibility, broken features, and outdated, non-responsive UI—especially frustrating for a primarily mobile user base. My redesign introduced a clean, mobile-first experience and a robust design system, significantly improving usability and bringing the platform up to modern standards.

MY ROLE

Lead Product Designer

  • UI/UX

  • Product + design strategy

  • Content strategy

KEY OUTCOMES + DELIVERABLES

  • High-fidelity Figma designs + prototypes

  • Brand new Figma design system

  • Won design work to build an MVP native app

Full case study available upon request

A Reimagined Mobile App Onboarding Experience

UNITED HEALTHCARE

SUMMARY

United Healthcare engaged our team to reimagine the member onboarding experience with a future-forward lens, looking three to five years ahead. The existing experience was outdated, frustrating for users, and lacked internal support for meaningful change. Our goal was to create a compelling, user-centered vision that could inspire stakeholders and build momentum for a better onboarding journey. Over the course of 3–4 weeks, we collaborated closely with the client to develop a storyboard, blue-sky high-level design concepts, and animated prototypes—culminating in a pitch video used to gain executive buy-in.

MY ROLE

Product Designer

  • UI/UX

  • Product design + strategy

  • Video storyboarding collaboration

KEY OUTCOMES + DELIVERABLES

  • High-level blue-sky concepts + prototype

  •  Pitch deck

  • Pitch video

  • Satisfied and excited stakeholders

Full case study available upon request